Basics of management

- An organization is a group of people working together to achieve a common purpose.

- The purpose of any company is to produce goods and services that satisfy the needs of customers.

InPuts	Transformation process	OutPuts
Raw materials, Information, Human and Financial Resources	Management, Production and Tech	Profits, Losses, Products and Services

 

Business Continuity Management Terms

Here you can download a PDF glossary of management terminology.

Produced by the ( BCI ) Business Continuity Institute.

 

Competencies

Business Communication competencies

Communicating is the process of exchanging information by two parties or more to get a desirable response.

Formal communication channels:

(Vertical communications)

- Downward: the flow of information from higher levels to lower levels, like policies.

- Upward: the flow of information from lower levels to higher, like reports.

(Lateral communications)

- The flow of information across departments and managers in the same managerial hierarchy for coordination.